Privacy Policy

Effective Date: 27 March 2026
At House of Antra, we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and safeguarded across our platform.

1. Information We Collect

We collect essential personal and technical information to deliver a seamless shopping experience.
This includes data you provide directly and information gathered through your interaction with our website.

  • Name, email address, phone number, and shipping/billing address
  • Account details such as login credentials and preferences
  • Payment-related data processed securely via third-party gateways
  • Device information, IP address, browser type, and usage behavior
2. Purpose of Data Collection

Your information is used to support order fulfillment, communication, and platform improvement.
We only collect data that is necessary to enhance your experience and maintain service quality.

  • Process and deliver orders accurately
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and service notifications
  • Improve website performance, usability, and personalization
3. Payment and Transaction Security

All financial transactions are handled through secure and trusted payment systems. We ensure that sensitive payment information is never stored on our servers.

  • Use of encrypted payment gateways compliant with industry standards
  • No storage of credit/debit card details by House of Antra
  • Secure transmission of transaction data using SSL encryption
4. Data Sharing and Disclosure

We maintain strict control over your personal data and do not sell or trade it. Data is shared only with trusted partners required for service execution.

  • Logistics partners for order delivery and tracking
  • Payment processors for secure transactions
  • Technology providers supporting website functionality
  • Legal authorities when required under applicable laws
5. Cookies and Tracking Technologies

Cookies help us improve website performance and provide a personalized browsing experience. They allow us to understand user behavior and optimize platform functionality.

  • Store user preferences and session details
  • Analyze traffic patterns and user engagement
  • Enable faster navigation and relevant product recommendations
  • Users can manage or disable cookies through browser settings
6. Data Retention Policy

We retain personal data only for as long as necessary to fulfill its intended purpose. Retention timelines are aligned with legal, operational, and security requirements.

  • Order and transaction data stored for record-keeping and compliance
  • Customer data retained for support and service improvement
  • Data securely deleted or anonymized when no longer required
7. Account and User Responsibility

Users are responsible for maintaining the confidentiality of their account credentials. We recommend secure practices to prevent unauthorized access.

  • Keep login details private and secure
  • Notify us immediately in case of suspicious activity
  • House of Antra is not liable for breaches due to user negligence
8. Marketing and Communication

We may communicate with you regarding offers, updates, and brand-related content. All communication is designed to provide value and relevant information.

  • Promotional emails, offers, and product updates
  • Personalized recommendations based on browsing behavior
  • Option to unsubscribe from marketing communications at any time
10. Data Protection and Security Measures

We implement industry-standard safeguards to protect your personal information. Security practices are regularly reviewed to prevent unauthorized access or misuse.

  • Secure servers and encrypted data storage
  • Restricted access to sensitive information
  • Continuous monitoring for vulnerabilities and threats
11. Children’s Privacy Protection

Our services are intended for individuals above the age of 18. We do not knowingly collect or store data from minors.

  • Immediate removal of data if identified as belonging to minors
  • Parental or guardian intervention required if applicable
12. User Rights and Control

Users have full control over their personal data and how it is used. We provide mechanisms to access, update, or request deletion of data.

  • Access and review personal information
  • Request corrections to inaccurate data
  • Request deletion subject to legal and operational constraints
13. Consent and Agreement

By using our website, you agree to the terms outlined in this Privacy Policy. Continued use indicates acceptance of our data practices.

  • Consent to data collection and processing
  • Agreement to communication and service-related notifications
14. Policy Updates and Changes

We may update this Privacy Policy to reflect changes in practices or regulations. Updates will be communicated through this page with revised timelines.

  • Users are encouraged to review the policy periodically
  • Continued usage after updates indicates acceptance
15. Contact and Support

We provide dedicated support for privacy-related concerns and queries. Our team ensures timely assistance and resolution.
📧 Email: support@houseofantra.com

📍 Address: F-352/53, Laxmi Tex. Park, Sachin GIDC, Surat, Gujarat - 394230

📞 Phone/WhatsApp: +91 96117 19459

🕒 Hours: Monday to Saturday, 9 AM – 7 PM IST