Terms and Conditions

Effective Date: 27 March 2026
Welcome to House of Antra. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

House of Antra is an online platform offering sarees and ethnic wear. By placing an order on our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

All products listed on our website are subject to availability.
We strive to ensure that product descriptions, images, and prices are accurate. However:

  • Colors may vary slightly due to screen settings
  • Minor variations in fabric, embroidery, or design may occur due to handcrafted work
  • Handcrafted items may have slight variations

We aim for accuracy but do not guarantee error-free listings.

3. Orders & Payments

Once you place an order, you will receive confirmation via email or SMS.
Please note:

  • Orders may be canceled at our discretion
  • Quantity limits may apply
  • Payments are processed securely

We do not store your payment information.

4. Shipping & Delivery

We process and ship orders within the timeline mentioned on product pages.

  • Delivery depends on location and courier service
  • Delays may occur due to external factors
  • We are not responsible for courier delays
5. Returns & Exchanges

We accept returns only if:

  • Product is unused and in original condition
  • Request is raised within the return window

Not eligible:

  • Customized or altered products

Refunds are processed after quality check.

6. Order Cancellation & Fraud Prevention

House of Antra reserves the right to cancel or refuse any order at its sole discretion to protect both the business and customers.
Orders may be canceled in cases such as:

  • Suspected fraudulent or unauthorized transactions
  • Incorrect pricing or product information
  • Bulk or reseller-type orders beyond normal purchase limits
  • Incomplete or unverifiable customer details

If your order is canceled after payment, a full refund will be issued to the original payment method within the standard processing time.

7. Intellectual Property

All content on this website is owned by House of Antra.

  • Images, designs, and text are protected
  • Unauthorized use is strictly prohibited
8. User Responsibilities

By using our website, you agree:

  • Not to misuse or harm the website
  • Not to attempt unauthorized access
  • To provide accurate information
9. Limitation of Liability

House of Antra shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the website
  • Product usage
  • Delays or disruptions in service

Use of the website is at your own risk.

10. Privacy & Data Protection

We value your privacy and are committed to protecting your personal information.

  • We collect only necessary data for order processing and customer support
  • Your information is stored securely and not sold to third parties
  • Payment details are handled by secure third-party gateways

By using our website, you agree to our data collection and usage practices.

11. Disclaimer of Warranties

All products and services on our website are provided “as is” without warranties of any kind.

  • We do not guarantee uninterrupted website access
  • Product results may vary based on individual use
  • We are not responsible for minor variations in handcrafted items

Use of the website and products is at your own discretion.

12. Governing Law

These terms are governed by the laws of India.
All disputes will be handled in the jurisdiction of your business location.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

📧 Email: support@houseofantra.com

📍 Address: F-352/53, Laxmi Tex. Park, Sachin GIDC, Surat, Gujarat - 394230

📞 Phone/WhatsApp: +91 96117 19459

🕒 Hours: Monday to Saturday, 9 AM – 7 PM IST

14. Our Commitment

At House of Antra, we are committed to delivering thoughtfully crafted sarees and ethnic wear that reflect quality, elegance, and attention to detail. Every product is carefully curated to ensure you receive not just style, but comfort and confidence with every purchase.
We strive to provide a seamless and transparent shopping experience, from browsing to delivery, backed by clear policies and reliable support. Your trust is at the core of everything we do, and we continuously work to earn it through consistency, honesty, and customer-first service.